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.notifications-bell__item{background:var(--surface-2)}.notifications-bell__message{overflow-wrap:anywhere;word-break:break-word;font-size:13px;line-height:1.4}.notifications-bell__time{font-size:11px}.notifications-bell__backdrop{display:none}@media (max-width:768px){.notifications-bell--open{z-index:120;position:relative}.notifications-bell__backdrop{z-index:119;background:var(--overlay);cursor:pointer;border:0;margin:0;padding:0;display:block;position:fixed;inset:0}.notifications-bell--open:before{content:none}.notifications-bell__panel{top:var(--topbar-h);width:auto;max-height:min(70vh, calc(100dvh - var(--topbar-h) - 12px));border-radius:var(--r);box-shadow:var(--shadow-lg,0 16px 48px #0000002e);position:fixed;left:8px;right:8px}.notifications-bell__head{padding:14px 16px}.notifications-bell__item{padding:12px 16px}.notifications-bell__message{font-size:14px}}@media (max-width:480px){.notifications-bell__panel{border-radius:0 0 var(--r) var(--r);max-height:min(75vh, calc(100dvh - var(--topbar-h)));left:0;right:0}}.client-dashboard-legend{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.client-dashboard-legend li{color:var(--text-muted);align-items:center;gap:8px;display:flex}.client-dashboard-legend .dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.badge--danger{background:var(--st-new)}@supports (color:color-mix(in lab, red, red)){.badge--danger{background:color-mix(in srgb, var(--st-new) 15%, transparent)}}.badge--danger{color:var(--st-new);border-radius:4px;padding:2px 6px;font-size:10px;font-weight:650}.show-stopper-field{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);margin:16px 0;padding:14px 16px}.show-stopper-field--active{border-color:var(--err)}@supports (color:color-mix(in lab, red, red)){.show-stopper-field--active{border-color:color-mix(in srgb, var(--err) 45%, var(--border))}}.show-stopper-field--active{background:var(--err)}@supports (color:color-mix(in lab, red, red)){.show-stopper-field--active{background:color-mix(in srgb, var(--err) 6%, var(--surface))}}.show-stopper-field__head{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.show-stopper-field__alert{border-radius:var(--r);background:var(--err);align-items:flex-start;gap:10px;margin-top:12px;padding:10px 12px;display:flex}@supports (color:color-mix(in lab, red, red)){.show-stopper-field__alert{background:color-mix(in srgb, var(--err) 10%, var(--surface))}}.show-stopper-field__alert{border:1px solid var(--err)}@supports (color:color-mix(in lab, red, red)){.show-stopper-field__alert{border:1px solid color-mix(in srgb, var(--err) 28%, var(--border))}}.show-stopper-field__alert{font-size:13px}.show-stopper-badge{letter-spacing:.02em;text-transform:uppercase;border-radius:var(--r-pill);color:#fff;box-shadow:0 0 0 3px var(--err);background:linear-gradient(135deg,#dc2626,#b91c1c);border:1px solid #c74949;align-items:center;gap:6px;padding:5px 10px;font-size:11px;font-weight:700;display:inline-flex}@supports (color:color-mix(in lab, red, red)){.show-stopper-badge{box-shadow:0 0 0 3px color-mix(in srgb, var(--err) 18%, transparent)}}.show-stopper-badge{animation:2s ease-in-out infinite show-stopper-pulse}.show-stopper-badge--lg{padding:6px 12px;font-size:11.5px}.ticket-title-cell{flex-wrap:wrap;align-items:center;gap:8px;min-width:0;display:flex}.ticket-title-cell .t-title{min-width:0}.show-stopper-tag{letter-spacing:.04em;text-transform:uppercase;color:var(--err);background:var(--err);flex:none;align-items:center;padding:2px 7px;font-size:10px;font-weight:650;display:inline-flex}@supports (color:color-mix(in lab, red, red)){.show-stopper-tag{background:color-mix(in srgb, var(--err) 10%, var(--surface))}}.show-stopper-tag{border:1px solid var(--err)}@supports (color:color-mix(in lab, red, red)){.show-stopper-tag{border:1px solid color-mix(in srgb, var(--err) 24%, var(--border))}}.show-stopper-tag{white-space:nowrap;border-radius:4px;line-height:1.3}@keyframes show-stopper-pulse{0%,to{box-shadow:0 0 0 3px color-mix(in srgb, var(--err) 18%, transparent)}50%{box-shadow:0 0 0 6px color-mix(in srgb, var(--err) 8%, transparent)}}.client-ticket-progress{overflow:hidden}.client-ticket-progress__hero{border-bottom:1px solid var(--border);background:linear-gradient(160deg, var(--hero-accent,var(--brand-primary)) 0%, var(--surface) 72%);padding:16px 18px 18px}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__hero{background:linear-gradient(160deg, color-mix(in srgb, var(--hero-accent,var(--brand-primary)) 10%, var(--surface)) 0%, var(--surface) 72%)}}.client-ticket-progress__hero--unassigned{--hero-accent:var(--st-unassigned)}.client-ticket-progress__hero--progress{--hero-accent:var(--st-progress)}.client-ticket-progress__hero--hold{--hero-accent:var(--st-hold)}.client-ticket-progress__hero--closed,.client-ticket-progress__hero--resolved{--hero-accent:var(--st-closed)}.client-ticket-progress__hero--rejected{--hero-accent:var(--st-rejected)}.client-ticket-progress__cancel-reason{background:var(--st-rejected);border-radius:8px;margin-top:12px;padding:10px 12px}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__cancel-reason{background:color-mix(in srgb, var(--st-rejected) 8%, var(--surface))}}.client-ticket-progress__cancel-reason{border:1px solid var(--st-rejected)}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__cancel-reason{border:1px solid color-mix(in srgb, var(--st-rejected) 22%, var(--surface))}}.client-ticket-progress__cancel-label{letter-spacing:.05em;text-transform:uppercase;color:var(--text-subtle);margin-bottom:4px;font-size:10.5px;font-weight:650;display:block}.client-ticket-progress__cancel-reason p{white-space:pre-wrap;margin:0;font-size:13px;line-height:1.55}.client-ticket-progress__hero-top{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-bottom:10px;display:flex}.client-ticket-progress__eyebrow{letter-spacing:.06em;text-transform:uppercase;color:var(--text-subtle);font-size:11px;font-weight:650}.client-ticket-progress__message{color:var(--text-muted);margin:0;font-size:13px;line-height:1.55}.client-ticket-progress__body{flex-direction:column;gap:18px;display:flex}.client-ticket-progress__eta{border-radius:var(--r);border:1px solid var(--border);background:var(--surface-2);align-items:flex-start;gap:12px;padding:12px 14px;display:flex}.client-ticket-progress__eta.is-set{border-color:var(--brand-primary)}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__eta.is-set{border-color:color-mix(in srgb, var(--brand-primary) 22%, var(--border))}}.client-ticket-progress__eta.is-set{background:var(--brand-primary)}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__eta.is-set{background:color-mix(in srgb, var(--brand-primary) 5%, var(--surface))}}.client-ticket-progress__eta.is-overdue{border-color:var(--err)}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__eta.is-overdue{border-color:color-mix(in srgb, var(--err) 30%, var(--border))}}.client-ticket-progress__eta.is-overdue{background:var(--err)}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__eta.is-overdue{background:color-mix(in srgb, var(--err) 6%, var(--surface))}}.client-ticket-progress__eta.is-pending{background:var(--surface);border-style:dashed}.client-ticket-progress__eta-icon{border-radius:var(--r-sm);width:36px;height:36px;color:var(--brand-primary);background:var(--brand-primary);flex:none;place-items:center;display:grid}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__eta-icon{background:color-mix(in srgb, var(--brand-primary) 12%, var(--surface))}}.client-ticket-progress__eta.is-overdue .client-ticket-progress__eta-icon{color:var(--err);background:var(--err)}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__eta.is-overdue .client-ticket-progress__eta-icon{background:color-mix(in srgb, var(--err) 12%, var(--surface))}}.client-ticket-progress__eta.is-pending .client-ticket-progress__eta-icon{color:var(--text-subtle);background:var(--surface-2)}.client-ticket-progress__eta-copy{flex-direction:column;gap:2px;min-width:0;display:flex}.client-ticket-progress__eta-label{letter-spacing:.03em;text-transform:uppercase;color:var(--text-subtle);font-size:11px;font-weight:600}.client-ticket-progress__eta-value{letter-spacing:-.01em;color:var(--text);font-size:15px;font-weight:700}.client-ticket-progress__eta.is-overdue .client-ticket-progress__eta-value{color:var(--err)}.client-ticket-progress__eta-flag{letter-spacing:.04em;text-transform:uppercase;color:var(--err);background:var(--err);border-radius:4px;align-self:flex-start;margin-top:4px;padding:3px 7px;font-size:10px;font-weight:700;display:inline-flex}@supports (color:color-mix(in lab, red, red)){.client-ticket-progress__eta-flag{background:color-mix(in srgb, var(--err) 12%, var(--surface))}}.client-ticket-progress__eta-hint{color:var(--text-subtle);margin-top:2px;font-size:12px;line-height:1.45}.client-ticket-progress__timeline-title{letter-spacing:.06em;text-transform:uppercase;color:var(--text-subtle);margin:0 0 10px;font-size:11px;font-weight:650}.ctp-steps{flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.ctp-step{grid-template-columns:28px 1fr;gap:12px;min-height:52px;display:grid}.ctp-step__rail{flex-direction:column;align-items:center;padding-top:2px;display:flex}.ctp-step__icon{border-radius:999px;flex:none;place-items:center;width:22px;height:22px;display:grid}.ctp-step__icon--done{color:#fff;background:var(--ok)}.ctp-step__icon--current{background:var(--brand-primary);box-shadow:0 0 0 4px var(--brand-primary)}@supports (color:color-mix(in lab, red, red)){.ctp-step__icon--current{box-shadow:0 0 0 4px color-mix(in srgb, var(--brand-primary) 18%, transparent)}}.ctp-step__icon--upcoming{background:var(--surface);border:2px solid var(--border-strong)}.ctp-step__line{background:var(--border);flex:1;width:2px;min-height:12px;margin:4px 0}.ctp-step--done .ctp-step__line{background:var(--ok)}@supports (color:color-mix(in lab, red, red)){.ctp-step--done .ctp-step__line{background:color-mix(in srgb, var(--ok) 45%, var(--border))}}.ctp-step__content{flex-direction:column;gap:2px;padding-bottom:14px;display:flex}.ctp-step__title{color:var(--text);font-size:13px;font-weight:650}.ctp-step--upcoming .ctp-step__title{color:var(--text-muted)}.ctp-step__detail{color:var(--text-subtle);font-size:12px;line-height:1.45}.ctp-step--current .ctp-step__detail{color:var(--text-muted);font-weight:550}.ctp-step--current .ctp-step__title{color:var(--brand-primary)}.ctp-step:last-child .ctp-step__content{padding-bottom:0}.company-contacts-summary{color:var(--text-muted);background:var(--surface-2);border-bottom:1px solid var(--border);flex-wrap:wrap;gap:10px 16px;padding:14px 16px;font-size:12.5px;display:flex}.company-contacts-summary__stat strong{color:var(--text);font-weight:700}.company-contacts-summary__stat--ok strong{color:var(--ok)}.company-contacts-summary__stat--muted{color:var(--text-subtle)}.company-contacts-table{min-width:640px}.company-contact-draft{border:1px solid var(--border);border-radius:var(--r);background:var(--surface-2);padding:14px 16px}.company-contact-draft__head{justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px;display:flex}.ticket-detail-page{min-width:0;max-width:100%}.ticket-detail-page__split>*{min-width:0}.ticket-header__badges{flex-wrap:wrap;align-items:center}.ticket-detail-page__description{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;font-size:13.5px;line-height:1.7}.ticket-detail-page__tabs{padding:4px 8px 0}.ticket-detail-page__panel{overflow-x:clip}.ticket-detail-page__actions{justify-content:flex-end;margin-top:4px;display:flex}.comment__meta{flex-wrap:wrap;align-items:center;gap:4px 8px;display:flex}.conversation-compose-actions{flex-wrap:wrap;justify-content:flex-end}.comment__bubble,.comment__content,.mention-compose,.comment-attachment,.comment-attachment__meta{min-width:0;max-width:100%}.comment-attachment{flex-wrap:wrap}.comment-attachment__thumb-wrap{width:min(72px,22vw);height:min(72px,22vw)}.comment-attachment__audio{width:100%;max-width:100%}@media (max-width:768px){.content{overflow-x:clip}.ticket-detail-page__header .card__body,.ticket-detail-page__panel{padding:14px}.ticket-detail-page__tabs{padding:2px 4px 0}.ticket-detail-page__tabs .tab{padding:10px 12px;font-size:12px}.ticket-detail-page .timeline .tl-body{overflow-wrap:anywhere;font-size:13px}.ticket-detail-page .timeline .tl-body time{font-size:11px}.voice-message{width:100%;min-width:0;max-width:100%}.comment__bubble--voice{min-width:0;max-width:100%}.file-upload-zone__drop{flex-direction:column;align-items:stretch;padding:12px}.file-upload-zone__actions{justify-content:stretch;width:100%}.file-upload-zone__actions .btn{flex:auto;justify-content:center;min-width:0}.attachments-grid,.file-upload-grid{grid-template-columns:1fr}.attachment-tile{min-width:0}.conversation-compose-actions{flex-direction:column;align-items:stretch}.conversation-compose-actions .btn{justify-content:center;width:100%}.ticket-detail-page__actions{justify-content:stretch}.ticket-detail-page__actions .btn{justify-content:center;width:100%}.ticket-detail-page .card--flat .card__body{padding:12px}.ticket-detail-page .card--flat p{overflow-wrap:anywhere}.client-ticket-progress__hero-top{flex-direction:column;align-items:flex-start;gap:8px}.client-ticket-progress__eta{flex-direction:column;align-items:flex-start}}@media (max-width:480px){.ticket-detail-page__header .card__body,.ticket-detail-page__panel{padding:12px}.ticket-detail-page .kv,.ticket-detail-page .td-props .kv{grid-template-columns:1fr;gap:2px 0}.ticket-detail-page .kv dt{margin-top:10px;font-size:11px}.ticket-detail-page .kv dt:first-child{margin-top:0}.ticket-detail-page .kv dd{overflow-wrap:anywhere;margin:0}.ticket-header__title{font-size:16px;line-height:1.35}.ticket-header__meta{font-size:12px;line-height:1.55}.ticket-header__badges{gap:8px}.ticket-header__badges .badge,.ticket-header__badges .show-stopper-badge{font-size:11px}.pending-files__item{flex-direction:column;align-items:stretch;gap:8px}.pending-files__item .btn{align-self:flex-end}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}